Delivery

What are your last order dates for Christmas delivery?

UK Standard - 21 December 2021 Midday
UK Next Day - 22 December 2021 Midday
US & Non-EU Rest of the World - 26 November 2021 Midday

No orders will be dispatched from 24 December 2021 - 4 January 2022

How much is delivery?

UK Standard - FREE
UK Next Day - £7.50 - Order before 2pm Mon-Thu, 11am on Friday
Lanark Factory Shop Collection - FREE
US - FREE for orders over US$150 (£94) or US$8.95 (£5.59)
Non-EU Rest of the World - US$8.95 (£5.59)

How long will my order take to arrive?

UK Standard - 1-3 working days
UK Next Day - Orders placed before 2pm Mon-Thu, 11am on Friday will be delivered on the next working day
US & Non-EU Rest of the World - 6-7 working days*

Orders with personalisation will be dispatched within 2 working days.

*Due to COVID-19 export delays, some non-UK deliveries are taking up to 3 weeks. We do apologise and thank you for your patience.

Will I have to pay duty and customs fees?

Parcels may be subject to import duties and tax, which are levied once a shipment reaches your country. Any additional charges for customs clearance are the customer's responsibility. Unfortunately, Glenmuir has no control over these charges and cannot predict the amounts charged. Orders to the US and Australia under US$1,000 should incur no import duty.

Delivery

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