Excellent customer service in giving discount on jacket as I did not use it when I placed order

Very prompt response to placing the order.

Quick response, good website and reliable sizing.

All good. No problem with purchase or delivery or payment.

Delivered quickly and the money for the product I returned was credited back promptly.

Extremely poor Customer Service response to genuine quality issue

All of the above

Expected arrival

Quick and easy to order online. Free delivery was appreciated and arrived 24 hours after dispatch. Can't fault the whole process.

Excellent service,in my case by phone

Glenmuir are always so easy to buy from and very helpful if there is a problem.

Clear website which is easy to use. Delivery was quick and clearly communicated.

Excellent order to delivery service coupled with return service and refund of monies to card.. Have ordered several items and have always been impressed with products. Highly recommend this company

Nice website. Fast delivery. Good quality. However, it’s a shame how high extra costs ate that come on top of listed sales price (P&P and duties), makes Glenmuir not very attractive in terms of pricing. A pity because I like their clothing

Good range of product featured on an easy to navigate web site. Wide range of colours which are pictured when you are searching for the one you like best. Arrived promptly with the personalisation I requested