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What our golfers say about us
You our customer, our golfing partner, are at the heart of everything we do. The feedback you provide, whether good or under par, will help us on our journey of crafting the world’s most loved golf clothing which has been our purpose ever since our beginnings in 1891.
What is Feefo?
Feefo isn’t your average reviews platform. It is an independent customer feedback platform that collects the real opinions of golfers, just like you. They contact our beloved customers after their Glenmuir purchase on our behalf to ensure that 100% of the reviews you see on our website are genuine and can be trusted.

 

4.85/5
Independent Feedback based on 1306 verified reviews.
r Henry Fitzsimmons
Monday, 15 June 2026

Not the same quality I’ve been buying for years and the quality is inferior to the ones over the years for £100 I’m very disappointed

Laura Bell , Glenmuir 15 September 2026 09:45
We are sorry to hear that your recent experience did not meet your expectations. We value your feedback and appreciate you taking the time to share your thoughts.
Trusted Customer
Wednesday, 10 June 2026

Poorly trained staff made the experience painful

Laura Bell , Glenmuir 15 September 2026 09:44
We are very sorry to hear that your experience was painful due to the training of our staff. We understand how frustrating this must have been, and we regret that we did not meet your expectations.
Trusted Customer
Saturday, 06 June 2026

The products are good quality - But some are on the mid layers are too small & tight fitting. My return and refund were carried out expeditiously and with ease.

Laura Bell , Glenmuir 15 September 2026 09:42
We appreciate you taking the time to share your feedback with us. We are glad to hear that you found our products to be of good quality and that your return and refund process was handled expeditiously and with ease. We note your comments regarding the sizing of some mid-layers and will certainly take this into consideration.
Trusted Customer
Friday, 05 June 2026

Had to return as wss too small. Returning not an easy process. No returns label. No refund as had a logo, had to purchase another size, which had to bought before original was refunded. Very poor.

Laura Bell , Glenmuir 15 September 2026 09:42
We are sorry to hear about your experience with the returns process and that the item was not a suitable fit. We understand your frustrations and regret that we did not meet your expectations on this occasion.
Ross Young
Friday, 19 December 2025

Service good, i normally buy glenmuir from pro shop but was impressed with ease of purchase, delivery and tracking.

Laura Bell , Glenmuir 15 September 2026 09:41
We appreciate you taking the time to share your experience with us. We are glad to hear that you found our service to be good and that your purchase, delivery, and tracking were satisfactory. We hope to see you again soon.
Trusted Customer
Wednesday, 10 December 2025

Can't really assess the service beyond putting an item on the website which wasn't available. Credit card was immediately refunded as I would expect, so no slacking there.

Laura Bell , Glenmuir 15 September 2026 09:38
We appreciate you taking the time to share your experience with us. We're sorry to hear that the item you were interested in was not available. We are pleased to know that your refund was processed promptly. We hope to have the opportunity to serve you better in the future.
Jennifer Clark
Wednesday, 10 December 2025

Item still not received

Laura Bell , Glenmuir 15 September 2026 09:37
We are very sorry to hear that your item has not yet been received. We understand this must be frustrating and we appreciate you bringing this to our attention.
Trusted Customer
Wednesday, 27 May 2026

Expected arrival

Laura Bell , Glenmuir 04 June 2026 15:09
Thank you for your feedback. We are sorry that we were unable to supply this item to you once again.
Trusted Customer
Wednesday, 27 May 2026

Extremely poor Customer Service response to genuine quality issue

Trusted Customer
Monday, 14 September 2026

All good and the jacket arrived very quickly

Trusted Customer
Sunday, 13 September 2026

Great experience from start to finish. Easy to navigate the site to find my chosen product with effortless checkout. Order confirmation received, regular delivery updates provided. My parcel was delivered on the specified date & was well packaged.

Michael John Sheehan
Sunday, 13 September 2026

quick deliveries and easy returns process

Norman Davies
Friday, 11 September 2026

Came on time, great service

Trusted Customer
Thursday, 10 September 2026

Over the years of playing golf I have had many items and have always found them good quality and good value for money.

Gary Simpson
Thursday, 10 September 2026

Excellent customer experience from start to delivery Website easy to navigate and payment system smooth

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