Will the factory shop be open on Bank Holiday 25th September 2023?
The factory shop will be open on 25th September from 10am to 4pm.
Will you be sending out orders on Bank Holiday 25th September 2023?
We will be getting your parcels picked and packed with love, however they will only be picked up by our carriers on 26th September. We apologise for any inconvenience caused.
How much is delivery?
- UK Standard - FREE
- UK Next Day - £7.50
- Lanark Factory Shop Collection - FREE
- Europe UPS Express - €30
- US UPS Express - FREE for orders over US$300 or US$40
- Rest of World UPS Express - US$40
How long will my order take to arrive?
- UK Standard - 1-3 working days
- UK Next Day - Orders placed before 3pm Mon-Thu, 1pm on Friday will be delivered on the next working day
- Europe, US & Rest of World - 2-4 working days
Will I have to pay duty and customs fees for orders outside the UK?
|Country of delivery||Duty on orders over||Tax on orders over|
|Australia||AUD$ 1,000||AUD$ 1,000|
|Canada||CAD$ 20||CAD$ 20|
|Denmark||DKKkr 1,150||Applicable on all|
|India||Applicable on all||Applicable on all|
|Japan||JPY¥ 10,000||JPY¥ 10,000|
|Norway||NOKkr 350||NOKkr 350|
|Sweden||SEKkr 1,600||Applicable on all|
|Switzerland||Applicable on all||Applicable on all|
|Rest of Europe||€ 150||Applicable on all|
|US||US$ 800||US$ 800|