What are your last order dates for Christmas delivery?
- UK Standard - 21 December 2021 Midday
- UK Next Day - 22 December 2021 Midday
- US & Non-EU Rest of the World - 26 November 2021 Midday
No orders will be dispatched from 24 December 2021 - 4 January 2022How much is delivery?
- UK Standard - FREE
- UK Next Day - £7.50 - Order before 2pm Mon-Thu, 11am on Friday
- Lanark Factory Shop Collection - FREE
- US - FREE for orders over US$150 (£94) or US$8.95 (£5.59)
- Non-EU Rest of the World - US$8.95 (£5.59)
How long will my order take to arrive?
- UK Standard - 1-3 working days
- UK Next Day - Orders placed before 2pm Mon-Thu, 11am on Friday will be delivered on the next working day
- US & Non-EU Rest of the World - 6-7 working days*
*Due to COVID-19 export delays, some non-UK deliveries are taking up to 3 weeks. We do apologise and thank you for your patience.
Will I have to pay duty and customs fees?
Parcels may be subject to import duties and tax, which are levied once a shipment reaches your country. Any additional charges for customs clearance are the customer's responsibility. Unfortunately, Glenmuir has no control over these charges and cannot predict the amounts charged. Orders to the US and Australia under US$1,000 should incur no import duty.